FAQ: all your questions about Senior Dating
General
Do I really have to be 50 to sign up?
Yes. Senior Dating is reserved for people aged 50 and over: your date of birth is requested at sign-up and an account under 50 cannot be created, on the website or in the app. You then set the age range of the profiles you are shown, for example 55 to 70.
Is Senior Dating free?
Yes, for the essentials: sign-up, profile, likes and unlimited chat after every match. Diamonds and the Premium subscription are optional: they help you go faster.
I'm not comfortable with apps. Is it complicated?
No. The main screen shows one profile at a time, in large format: you read the introduction, then tap "Skip" or the heart. If you prefer a big screen, everything also works on this website, from a computer or tablet, with the same account.
How can I protect myself from romance scams?
Never send money, gift cards or cryptocurrency to someone you have never met, whatever the emergency. Suggest a video call before getting attached, prefer verified profiles and stay on the app's messaging at first. At the slightest doubt, report and block the profile.
Who can see my profile?
Only logged-in members. Your profile never appears on the public pages of the website or in search engines, and your email address is never shown. With Premium incognito mode, you can browse profiles without being seen.
Account and safety
Do the website and the app use the same account?
Yes. Log in with the same method (email, Google or Apple): you will find your profile, matches, conversations and diamonds.
I didn't receive the confirmation email. What should I do?
First check your spam folder: it is the most common cause. If nothing arrives after a few minutes, resend the email from the login page or write to our support team.
How do I get the verified profile badge?
Take a selfie copying the requested gesture: it is compared with your photos. Once approved, the blue badge appears on your profile and other members know you are a real person.
What do you do about fake profiles?
Photos are checked automatically, profiles can be verified with a selfie and the moderation team reviews every report. Every member can report or block a profile in two taps, from the profile or the conversation.
How do I delete my account?
In Options > Delete Account, on the website or in the app. Your profile, photos and likes are erased immediately. Remember to cancel any subscription from Google Play or the App Store.
Messages, diamonds and Premium
How do I send a message to a member?
The simplest way: if you both like each other, the chat opens for free and with no limit. If you don't want to wait for a match, the priority message, paid with diamonds (cheaper with Premium), lets you write straight away.
What are diamonds for?
They are the app's internal currency: they let you send a priority message, find out who liked your profile, put your profile in the spotlight for 30 minutes (boost) or know whether your message has been read. The cost of each option is shown before you use it.
Can I get diamonds for free?
Yes, in the app: one diamond for each short video ad watched to the end, up to 5 diamonds a day.
What does the Premium subscription change?
Unlimited likes, see who liked your profile, read receipts, priority visibility, priority messages at a reduced price, incognito mode and bonus diamonds every month. Premium speeds things up but remains optional.